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Need Help? Call us at (800) 776-9315

Shipping Policies

What are your shipping charges?

The majority of our items offer FREE standard shipping!! Some of our heavier items such as Timing Pulley Stock will have a $9.95 shipping charge per item. 

We also offer UPS Ground, UPS 2nd Day Air and UPS Next Day Air. Those options will be quoted based on the order weight and delivery address at checkout.

When will I receive my order?

The short answer is 1-4 business days after placing your order when you select "Free Shipping" or "Standard Shipping", and for most locations it will only take 2-3 business days. 

Need expedited or guaranteed delivery? Select from UPS Ground, UPS 2-Day or UPS Next Day Air. 

For more information on processing and transit times, see below. 

Processing Time:

Orders placed Monday - Friday by 12:00pm EDT are guaranteed to ship same day, with the following exceptions:
  • Nov 12th - US Postal Service holiday; orders shipping USPS will ship out on Nov 13th, UPS will still ship on Nov 12th
  • Nov 22nd & 23rd - Our warehouse will be closed; orders will ship out on Nov 26th
  • Dec 24th - 26th  - Our warehouse will be closed; orders will ship out on Dec 27th
  • Jan 1st - Our warehouse will be closed; orders will ship out on Jan 2nd
  • Items that are noted: "Typically ships within 3 business days".
If you have any questions on item availability please give us a call or email us and we can provide you with more information or ETAs on product that is out of stock. 

Transit Time:

Free Shipping/Standard Shipping transit time is 1-3 business days anywhere in the US and items are typically shipped via the US Postal Service. 

UPS Ground Shipping is 1-6 business days depending on your location (e.g. 1 business day to most of New England, 4-6 business days to the western half of the country). For a shipping time estimate please visit the following link and enter 03743 as the ship from zip code. https://www.ups.com/maps

Expedited 2-day and Next Day Air via UPS is also available.

Need help or have questions? Please call or email us at 1-800-776-9315 or sales@phoenix-mfg.com!